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We’ll ask you to come to the office and complete and sign a more comprehensive (Government Required) Application & Immigration Form, which includes References: UK law says all Care staff must have 2 references (from non-relatives), one should be a previous employer. Getting these is YOUR responsibility, not ours...!
If we like your profile, We will then usually invite you to an interview (this might be remotely over a video link if the Covid Pandemic continues in the UK.) Interviews & Tests: We insist on 2 Tests – a “very basic” Maths Test, and an “Understanding English & Reporting” Test which is slightly more difficult.
This is followed by a friendly half-hour interview to find out much more about you. Our basic decision is: “Why can I trust YOU to care for MY elderly relative.”
If you are successful in the interview, we need your DBS as UK law says Care staff MUST have a current DBS (Criminal Records) Check. Simultaneously, we will chase your references to get replies.
The next stage is your Induction & Carer Training which takes about a week (if it’s at our offices) or less if it’s on-line. The Induction and some practical elements must take place at our offices, and you can ask us for a Certificate of Training.
Finally, we’ll ask you to do “Shadowing”, where you’ll go with an experienced Carer to some of our client’s homes, watch and learn, and later actually do some of the caring tasks yourself under the supervision of our experienced Carer.