We operate in Birmingham and surrounding areas.

Office: Mon – Fri

9.00am - 5.00pm

Privacy Policy

Privacy Policy

Effective Date: 25.05.2024

RCS Dom Home Care Ltd (“we”, “us”, “our”) operates the website https://rcs-domhomecare.co.uk/ (the “Site”). This privacy policy informs you of our policies regarding the collection, use, and disclosure of Personal Information we receive from users of the Site.

1. Information Collection

We collect information through the following methods:

a. Web Forms

  • Personal Information: When you fill out forms on our Site, such as contact forms or service requests, we collect personal information that you provide, such as your name, email address, phone number, and any other details you choose to provide.

b. Cookies and Tracking Technologies

  • Cookies: We use cookies to enhance your experience on our Site. Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
  • Google Analytics: We use Google Analytics to collect information about how visitors use our Site. Google Analytics collects information such as how often users visit the Site, what pages they visit when they do so, and what other sites they used prior to coming to our Site. We use the information we get from Google Analytics only to improve our Site. Google Analytics collects only the IP address assigned to you on the date you visit our Site, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Although Google Analytics plants a persistent cookie on your web browser to identify you as a unique user the next time you visit the Site, the cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits to our Site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy.

2. Use of Information

We use the collected information for the following purposes:

  • To provide and maintain our services.
  • To respond to your inquiries and provide customer support.
  • To monitor the usage of our Site.
  • To detect, prevent, and address technical issues.
  • To improve our Site and services.

3. Sharing of Information

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information. This does not include trusted third parties who assist us in operating our Site, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

4. Data Security

The security of your Personal Information is important to us. We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

5. Third-Party Links

Occasionally, at our discretion, we may include or offer third-party products or services on our Site. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our Site and welcome any feedback about these sites.

6. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us:

RCS Dom Home Care Ltd
Email: admin@rcs-domhomecare.co.uk
Phone: +44 (0) 121 706 0032
Address: RCS LIMITED
1st Floor, Simple Storage, 272 Kings Road,
BIRMINGHAM B11 2AB.


By using our Site, you consent to our website’s privacy policy.


This privacy policy template should be customized to fit your specific needs and compliance requirements. Make sure to review and update it regularly to reflect any changes in your data collection and processing practices.